01
Station-specific SOP manual
Written for your station, your aircraft and your handoffs, not adapted from a template. It follows the shipment from acceptance to the aircraft door and back.
High-value cargo SOP development · Airlines · Any station
A valuable-cargo program for your station
KAPP writes the procedures, trains the people who run them, aligns the records with your auditors and reviews the program as it runs. At Miami and Atlanta we can also staff it. At any other station, we help you staff it.
- MIA · ATL
- Program, training, review and KAPP staffing under one rate agreement.
- Any other station, US or abroad
- Program, training, review and staffing consultation for your own team.
01 · The gap
High-value cargo arrives whether or not the station is ready for it
Currency, bullion, fine art, precious metals, technology: shipments like these travel on ordinary flights, and between the aircraft and the strong room they are the station’s responsibility. A station without a written procedure improvises, one shift at a time.
Most stations learn this from a claim. The shipper asks who had the cargo at a given minute, and there is no answer, because nobody was assigned to know. A written program answers that question before it is asked, and lets the airline offer secure handling as a service instead of carrying it as a risk.
02 · What you get
A program your station can run, audit and sell
02
Training
We train the people who will run the procedure, on your ramp and on your shifts, and leave the material to train the ones who come after them.
03
Audit alignment
The program is written so insurers, auditors and customs can follow it: what is recorded, by whom, and where it is kept.
04
Ongoing review
Stations change: routes, people, aircraft. We review the program on an agreed cadence and revise it as the operation moves.
05
Staffing at MIA and ATL
At Miami and Atlanta, KAPP can staff the program it wrote, 24 hours a day, under one rate agreement.
06
Staffing consultation elsewhere
At any other station, in the United States or abroad, we help you recruit, credential and schedule the team that will run it.
03 · How an engagement runs
Three stages, one program
Assessment
We walk your station, read what is written today and watch how valuable cargo actually moves. We tell you where the station stands.
Design
We write the SOP set and the records that go with it, then train your people on it.
Hand-over and review
The program goes live with your auditors’ sign-off. We come back on the agreed cadence to keep it current, and staff it where you want us to.
04 · Why KAPP
Written by the people who stand next to the cargo
KAPP has attended valuable-cargo flights for flag carriers since 2003, aircraft to strong room and back. The program we write for your station is the one we run at ours.
- airlines directly contracted, including European and US flag carriers
- 6
- airlines whose valuable-cargo flights KAPP has attended since 2003
- 36+
- valuable-cargo flights attended for airlines
- 21,500+
- years on the airside
- 23
Counted from invoiced service records, May 2003 – September 2026. Airline names and station details are not published. References under NDA.
05 · Contact
Request a consultation
Tell us the station and what moves through it. Reply within one business day.
- Dispatch & office
- 786-265-2201
- Office
- 1651 NW 68th Ave, Miami, FL 33126